This qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. This includes how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Customer service Course in Leicester builds up the customer experience. Our experienced staff will guide you and trained you for soft talking, communication skills in different languages and many more with the customers. In short candidate can learn more and more by getting the training course from our MS Learning centre. Candidate will be awarded with certificate of this course.
£150.00
The course will allow you to study with us in Classroom based environment.
You will receive all of the course material and support from our qualified and experienced tutors. We will be giving you advice and helping you throughout your course to support your learning journey.
You can register onto the course by paying online, bank transfer or booking an appointment at one of our centers. We deliver Life in the UK test training in following ways:
We deliver Life in the UK test training in flexible classes available during the weekdays and weekends. To start the training we complete following steps:
• An initial assessment with the learner to find their level of English and understanding
• Recognise any difficulties to support individuals’ learning needs
• Individual learning plan to make your learning journey easier
• Begin your learning process by arranging suitable classes for you
Once you register for online training, you will receive online login details within 24 hours of your purchase. On our e-learning portal, you will be able to learn chapter wise, a brief summary of all the topics. You will also be completing practice tests for each chapter.
You will learn following unit to achieve this qualification:
MS Learning Centre is vocational training provider committed helping people reach their full potential and to achieve their career goals. We believe age and language is no barrier to success.
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